Leak Detection California
This Privacy Policy explains what information Leak Detection California collects, how we use it, and the choices you have. In short: we collect only what we need to schedule and perform leak detection services, mostly provided by you over the phone, we do not sell your personal information, and this website uses no online forms.
Last updated: October 2026.
Information We Collect
Because this is a call-only website with no online forms, nearly all personal information we hold is provided voluntarily during phone conversations:
- Contact details: your name and phone number, so we can schedule and confirm your service visit.
- Service location: your property address or ZIP code, used to verify coverage and route scheduling.
- Service details: your description of the suspected leak and any access notes (gates, tenants, locked meter boxes) needed for the visit.
- Call records: basic records of calls placed to our published number, maintained for scheduling and quality purposes.
We do not collect payment card details through this website, and we do not ask for sensitive identifiers such as Social Security numbers.
Cookies and Tracking
This website is a static informational site. We use no advertising trackers, no cross-site tracking pixels, and no behavioral profiling. Any strictly necessary technical logs (such as standard web-server logs recording pages requested) are used only for security and reliability, retained briefly, and never combined with your phone-provided information for marketing.
How We Use Your Information
We use the information you provide to:
- Schedule, confirm, and perform your leak detection service;
- Communicate with you about your appointment, including reminders or rescheduling;
- Respond to questions you raise during or after the call;
- Maintain basic business records required for operations.
We do not use your information for unrelated marketing, and we do not build profiles about you.
Sharing and Disclosure
We do not sell your personal information, not to marketers, data brokers, or anyone else. We share information only in these limited cases:
- Service providers who help us operate (for example, phone service or scheduling tools), bound to use the data only for that purpose;
- Legal obligations: if required by law, court order, or valid legal process;
- Safety and rights: to protect our rights, property, or safety, or that of our customers, when the law permits.
Data Retention and Security
We keep service records only as long as needed for business, legal, and accounting purposes, then delete or anonymize them. We apply reasonable administrative and technical safeguards to protect the information in our care. No method of storage or transmission is perfectly secure, so we limit what we collect in the first place.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended, gives you the right to know what personal information we hold about you, to request deletion, to correct inaccurate information, and to opt out of any "sale" or "sharing" of personal information. Because we do not sell or share personal information as those terms are defined, there is nothing to opt out of, but the other rights fully apply.
To exercise any of these rights, call (833) 382-2711. We will verify your identity to a reasonable degree before responding, and we will never discriminate against you for exercising your privacy rights.
Children's Privacy
Our services are directed to adults arranging property services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to This Policy
We may update this policy as our practices change. The revised version will be posted on this page with a new “last updated” date. Material changes will be described plainly at the top of the page.
Contact Us About Privacy
Questions about this policy or your information: call (833) 382-2711.